Customer Testimonials

Here’s what our customers have to say!

Real comments from real customers! If you have comments you’d like added please email us.

Brenda T.

It was a real pleasure to work with Todd Smith, the sales manager at Cobourg Nissan. He answered all my questions promptly and spent a long time negotiating the deal I wanted. I would highly recommend him to family and friends. He is a real asset to Nissan Canada.  A real gentleman whose customers are his top priority.

Everything was clearly explained and the details of each model and package were presented in a way I could understand. I did not feel pressured to buy or lease which I really appreciated. I felt very confident driving off in my new Rogue.  Everything was handled smoothly and professionally and on time.  Very impressive.

Previously I bought a Honda from Honda store but chose not to go back to Honda because of the disinterested approach of the salesman. Todd had leased three cars to my daughter and she highly recommended him.  She chose to do business at Cobourg Nissan instead of Toronto because of the excellent service she had experienced.

Donald D.

Cobourg Nissan has ALWAYS given me nothing but exceptional service.  That’s why I keep coming back and constantly brag about about them to my friends.

Kevin W.

After reaching out to multiple Nissan dealerships, we felt Cobourg Nissan was the only dealership who promptly answered our enquirers and didn’t push or use high pressure sales tactics to get us to sign a deal.

We live within 10 km of two other Nissan dealerships, but elected to drive 60 km to Cobourg Nissan due to the service we received from Amanda.  We wouldn’t hesitate to recommend Cobourg Nissan to all our family and friends.  We will definitely Cobourg Nissan for future car purchases and will be using them to service our new purchase.

Again, Amanda was great!  I showed up late for the appointment on a Friday at the end of the day and Amanda took the time to go through the entire vehicle without rushing.

Lindsey H.

From the moment we walked into the dealership, we knew that we had made the right decision to go to Cobourg Nissan.  Beyond the great line-up of cars, there are great people within the dealership.  Todd always made time to answer any questions we had along the way and there were certainly plenty of questions.  Even at month end with a crazy schedule CJ graciously squeezed us in to make sure we got into our new vehicle quickly.  Thanks to Tyler and his whole team for making the transition into our new truck seamless.

Amy D.

Amanda was fantastic!  Quick responses through email, always direct and upfront.  We originally dealt with our local Nissan store and they were not helpful. Sneaky with regards to pricing and wouldn’t be upfront and direct.  Cobourg went above and beyond.

Josh was fantastic also!  He even gave us his cell to text if we had any questions.

Great process with Cobourg Nissan!  I would recommend them for sure!  We didn’t deal with our local dealer which says a lot!

Stanley D.

I will recommend friends and family to contact Todd Smith directly.  Todd has terrific interpersonal skills.  He tastefully yet thoroughly presented vehicles, lease and financing options.  He walked me through the service function and made me fully aware of the service team.  In the end, it was a great buying experience.

Carol A. K.

I fell in love with the Juke when they first appeared.  That became reality and purchased my Juke two weeks ago, adding color accents to my liking.  I appreciated all the help I received from Amanda making this a pleasant experience.

Julie M. 

Dylan was very professional and real.  He was not overbearing or pushy on our decision and was very knowledgeable.

Ashley V.

Dylan and Josh were such a great sales team.  They helped me pick the right vehicle for myself and my family.  Thank you guys!

Dennis A. – 06/28/17

They did exactly what I asked for in servicing my vehicle (no surprises, unlike ***** Nissan).  They did it within the timelines that were discussed and they have a FREE loaner vehicle so I was able to do other things while my vehicle was in being serviced.

The staff was friendly and knowledgeable and took the time to explain everything on the bill.  So unlike my experience with ***** Nissan who will never see me again!

Sylvia B. – 08/2/17

No complaints!  Everyone is extremely friendly and nice.  They always make you feel special!

Aimee P. – 07/248/17

Worth the drive from Picton!  Never have any issues.  Friendly staff.  Always great to deal with.

Wade M. – 07/24/17

I switched from Whitby Nissan to Cobourg Nissan because I was told by friends that they have excellent customer service.  I’m very happy with Cobourg Nissan and will continue to give them my business.

Dennis A. – 06/28/17

They did exactly what I asked for in servicing my vehicle (no surprises, unlike ***** Nissan).  They did it within the timelines that were discussed and they have a FREE loaner vehicle so I was able to do other things while my vehicle was in being serviced.

The staff was friendly and knowledgeable and took the time to explain everything on the bill.  So unlike my experience with ***** Nissan who will never see me again!

John O. – 06/26/17

Friendly, helpful staff always willing to meet and discuss details at my convenience.

Kerri M. – 06/26/17

I always have a good experience at Cobourg Nissan.  Everyone is friendly and they are very honest.

Kendal K. – 06/26/17

Streamline service!  Delivery to my home was a BIG help in our everyday busy lives. Great job Cobourg!

Chantal L. – 06/21/17

I don’t recall the woman’s name though she was at the service counter actually came out to my Rogue with me to help with something which was actually a matter of a few seconds though it helped me out immensely.  Thank you to her and her commitment to customer service.

Melanie I. – 06/21/17

Very happy with the service and guidance I received when buying my first car. Every staff member displayed excellent professionalism and took the time to answer my questions which allowed me to make the best decision for myself. I appreciated the hard work ethic everyone displayed which allowed me to walk in and out with a brand new car on the same day!

Beverley K.

I am so impressed with my overall experience. Todd Smith was a gentleman who listened to my needs.  He did not push me to make a decision.  He showed me the pros and cons of buying and leasing and in turn I was able to make a decision.

Overall a wonderful experience.  I love my new Rogue!!!

Zachary S.

My family has purchased a few cars from Cobourg Nissan in the last few years and they are always great to deal with.

Janet L.

Mike went above and beyond with his service, recommendations and accommodations. To have our new car delivered to our home was the envy of the neighborhood.  We are very pleased with our new Rogue and it fits the needs of our family very well.

Douglas L.

We had a very positive experience at Cobourg Nissan.  Dylan was professional and answered all of our questions including help on deciding whether to lease or finance. We really appreciated working with him.

Shigeru S.

The drop off and description of the work to be performed was excellent.  Daniel our service adviser explained what work was needed and why.

Barbara B.

As always, Cobourg Nissan provided sterling service that is the best ever experienced.

Mike B.

Excellent service.  Just a great dealership with wonderful people.  Dan and Jessica are excellent.

Barbara E.

I could not ask for a more amazing team then the one at Cobourg Nissan.  They always go above and beyond to help me.  I highly recommend them to anyone!